Contact · Savannah, GA
the intake desk for teams commissioning software translation
Send a sample of the strings you are least sure of. A fixed quote returns within one business day, and nothing is translated until the terminology is signed.
Packages begin at $1,740. Prefer to talk? (804) 937-2578
This desk receives enquiries from
- SaaS product teams
- Documentation leads
- Lifecycle & onboarding marketers
- Support operations
The intake sheet
write to the desk, or ring for a booked call
The studio keeps no walk-in hours, so that each message is read by the person who will quote it. Write below, or telephone and a call is arranged.
Worth including
- The languages and regions you need, and the date you are working to.
- Any glossary, style guide or do-not-translate list already in use.
- A representative 300 words, or two help articles.
send the sample, receive a fixed quote
Replies come from the studio within one business day. There is no charge for the quote.
After the message is sent
what follows your enquiry, in order of the clock
Each entry below is a commitment the studio keeps. The scope, the price and the glossary are all agreed on paper before a single string is translated.
-
On receipt
your sample is read
The studio reads your message and sample, and notes the formats, the locales and the tightest screens.
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Within one business day
a fixed quote returns
You receive a package, a price and a scope in writing. Packages begin at $1,740.
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Before translation begins
the glossary is signed
A draft glossary comes back for your approval, and the work starts only once it is agreed.
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Thirty days after release
the shipped strings are re-read
Every correction is made without charge and filed in your glossary for the next release.
- $1,740Single-language pilot
- From $6,230Launch set
- From $11,450Full catalogue
- $0.19Per added source word, per language
Preparing the file
what to attach, surface by surface
A fixed quote depends on seeing the text as it exists today. Send what is listed against your surface, in whichever format it already lives; the studio does not need repository access.
| Surface | Send us | Usually arrives as |
|---|---|---|
| Productthe application | About 300 words of interface strings, and screenshots of the tightest screens. | JSON · XLIFF · PO · YAML · RESX |
| Supportthe help center | Two representative articles and the total article count. | Markdown · HTML · Zendesk, Intercom or Help Scout export |
| Lifecycleonboarding email | The first message in full, with its subject line, preheader and merge tags. | HTML · plain text · platform export |
| Referenceexisting terminology | Any glossary, style guide or list of terms that must stay untranslated. | Spreadsheet · CSV · PDF |
Confidential material? Send your agreement with the first message; it is countersigned before a linguist opens the sample. Files can also be sent to studio@elvoraproject.com.
The studio
a quiet desk on woodcock road, opened by appointment
Elvora works from Savannah, Georgia. Calls and in-person meetings are booked in advance and kept free of interruption, so that terminology can be settled properly and recorded as it is decided.
- Address3 Woodcock Road Apt 3108
Savannah, GA 31404 - HoursBy appointment — book a call
- Telephone
Before you write
the questions a procurement desk asks first
Short answers to what is usually raised before a quote is requested. Anything not covered here can go in your message.
Is there a charge for the quote?
No. The quote is fixed, follows within one business day of our seeing a sample, and carries no obligation.
Can you sign our confidentiality agreement first?
Yes. Send it with your first message; it is countersigned before a linguist opens the sample.
Which languages do you cover?
Spanish, Portuguese, French and German, with regional variants such as es-MX, pt-BR, fr-CA and de-AT. Each variant is quoted separately.
How are projects invoiced?
Per project, by ACH, card or wire. The price is agreed in writing before work begins; words added afterwards are billed at $0.19 per source word, per language.
Can we speak to someone today?
The studio works by appointment. Telephone (804) 937-2578 or write to studio@elvoraproject.com, and a call is booked at the earliest suitable hour.